Terms & Conditions

1. Consultancy Service

The Umrah Advisory provides consultancy and guidance services for Umrah planning. We do not act as a travel agent, tour operator or package holiday provider unless expressly stated in writing.

2. Client Responsibility

Clients are responsible for making their own final bookings, checking all travel details, ensuring passports and visas are valid, and complying with all travel requirements.

3. Third-Party Providers

Flights, hotels, transport, visa services and other travel-related services may be provided by third parties. The Umrah Advisory is not responsible for the acts, omissions, delays, cancellations or failures of third-party providers.

4. Fees

Consultancy fees are charged for advice, planning support and guidance. These fees do not include the cost of flights, hotels, transfers, visas or any other third-party services unless clearly agreed in writing.

5. No Hidden Markups

Where possible, we provide direct booking links or transparent cost information. Our aim is to maintain clarity and avoid hidden markups.

6. Cancellations and Refunds

Consultancy fees may be non-refundable once work has begun. Any refund or cancellation request will be considered based on the work already completed and the circumstances of the request.

7. Accuracy of Information

We aim to provide accurate and helpful information, but travel rules, visa requirements, hotel policies, airline conditions and local regulations may change. Clients should always verify important details before booking or travelling.

8. Limitation of Liability

The Umrah Advisory shall not be liable for losses arising from travel disruptions, visa issues, supplier failures, delays, cancellations, changes in government rules, or any matter outside our reasonable control.

9. Contact

For questions about these terms, please contact us at:
theumrahadvisory@gmail.com